Terms and Conditions
Customers are requested to carefully check all goods at the time of delivery. The delivery or carrier's note should be signed noting any shortages or breakage. We regret we cannot accept claims for shortages or breakages not recorded in this way. In any case claims must be made to the Order Office within three days of delivery.
Altus Wine takes considerable pride in the accuracy and diligence of its employees and agents, and will endeavour to satisfy customers' requirements wherever possible. So far as the law permits however the company shall not be liable for consequential loss or damage in any respect.
The goods shall remain the Seller's property until the Buyer has paid all sums due from it to the Seller. Until that time the Buyer shall hold them as Bailee, store them in such a way that they can be identified as the Seller's property, and keep them separate from the Buyer's own property and the property of any other person.
Although the goods remain the Seller's property until paid for, they shall be at the Buyer's risk from time of delivery and the Buyer shall insure them against loss or damage accordingly, and in the event of such loss or damage shall hold the proceeds of such insurance on behalf of the Seller as trustee for the Seller. In accepting delivery of the goods the Buyer undertakes to indemnify the Seller against any losses and expenses incurred by the Seller, arising from the Buyer's breach, howsoever caused.
Right of Withdrawal
Customers have a seven day right of withdrawal from mail order contracts. Notice of cancellation must be given in writing and will be effective upon receipt at the offices of Altus Wine. Please note that in the event of a cancelled order a charge may be levied to cover the cost of collecting goods.
All prices are in pounds UK Sterling and include Duty and Vat unless otherwise stated.
(En Primeur Offers and In- Bond offers are clearly stated as such on the website and duty and Vat would be payable on these wines and rates prevailing at the time.
When you make a purchase from this website, we collect personal information to enable us to process and deliver your order. By registering your details on our website, you consent to the Altus wine maintaining, recording, holding and using personal data we collect about you.
Where you have been directed to our site from a third party’s website, we may pass your details back to the introducing firm. You agree that the information we or the third party holds about you can be held on computer and/or paper files. You agree that any information which you give us may be disclosed to these third parties for the purpose of contacting you from time to time by post, fax, e-mail or telephone to bring to your attention additional products or services the third party may be able to provide.
Altus Wine make every effort to ensure that the information on this website is accurate and current, it does however, provide this website and its contents on an "as is" basis and it makes no (and expressly disclaim all) representations or warranties of any kind with respect to this website and its contents. Furthermore Altus Wine takes no responsibility whatsoever for information that is incomplete, inaccurate or out-of-date.
Altus Wine shall not be held liable to any individual or business for any damage or loss which may have occurred from the use of any matter contained on this website.
Altus Wine assumes no responsibility whatsoever for any external links to the internet or other third party websites from its website. Once you follow these links you will leave this website and Altus Wine cannot be held responsible, or liable, for the content of any other websites which you may visit from its site.
In the UK, it is against the law to sell or supply intoxicating substances to persons under 18 years of age. Altus Wine takes this responsibility very seriously, and thus, when placing an order for the first time you must confirm that you are at least 18 years old.
Intellectual Property Rights
All copyright, database rights, trademarks and any other intellectual property rights in and to the content on this website, such as text, graphics, logos, banners, images, buttons, underlying source code and software, is the sole property of Altus Wine, or the applicable licensor.
Any use (including copying, reproduction, duplication, transmission), or display of the content of this website, without the express written permission of Altus Wine for purposes other than the viewing of information or for ordering purposes, is strictly prohibited.